Job Description

Financial Advisor Assistant (Licensed)

Toronto, Ontario

Candidate Profile

Our client, a leading Canadian investment dealer, is seeking a Licensed Financial Advisor Assistant to join their team. The ideal candidate is a driven and detail-oriented professional with strong organizational, administrative, and client-facing abilities. Comfortable juggling competing priorities, they thrive in fast-paced environments while maintaining precision and a high standard of service.

As a trusted member of the advisory team, this individual will play a central role in supporting the Senior Portfolio Manager and contributing to the overall success of client relationships and day-to-day branch operations. The right fit will be dependable, proactive, and polished, with excellent communication skills and an unwavering commitment to accuracy.

Key Responsibilities

• Cultivate and sustain strong client relationships through attentive, responsive, and professional service delivery
• Handle day-to-day trade processing, account inquiries, and client communications with accuracy and timeliness
• Oversee account setup and administration, including documentation for new accounts, record maintenance, and correspondence with head office
• Coordinate scheduling for client meetings, presentations, and follow-up actions to ensure a seamless advisory experience
• Execute security transactions, fund transfers, and cash management activities in compliance with firm and regulatory guidelines
• Spearhead tax reporting coordination, liaising with clients and their tax professionals to deliver timely documentation and updates
• Contribute to marketing efforts such as social media management, email campaigns, event planning, and promotional content development
• Ensure all client files, CRM records, and KYP documentation remain current and compliant with industry standards
• Verify that all documentation and transactions adhere to applicable regulatory and organizational requirements
• Pursue ongoing professional development, regulatory training, and continuing education as required
• Proactively flag potential issues and work toward timely, effective resolution

Qualifications

Education & Experience

• Post-secondary education required
• A minimum of 3 years of experience in an advisor support capacity within the wealth management industry

Licensing & Designations

• Investment Representative licensing is required
• Registered Representative designation is preferred, or willingness to pursue it

Skills & Competencies

• Solid understanding of investment products, securities practices, and wealth management operations
• Hands-on experience with account administration across registered and non-registered account types (e.g., RRSPs, TFSAs, corporate accounts)
• Working knowledge of compliance obligations and regulatory frameworks within the Canadian securities industry
• Exceptional organizational abilities with a proven capacity to manage multiple priorities under tight timelines
• Meticulous attention to detail with a focus on delivering outstanding client outcomes
• Strong verbal and written communication skills, with an ability to build rapport both independently and within a collaborative team
• Sound professional judgment and discretion in handling confidential client information
• Proficiency with Microsoft Office applications and adaptability to new technology platforms
• Strong working knowledge of Excel, including basic spreadsheet functions and reporting tasks.
• Experience with CRM platforms, digital marketing tools, or personal tax filing software is considered an asset

What the Firm Offers

• Competitive compensation and incentives
• Comprehensive health and dental benefits package
• Group RRSP matching program
• Employee Stock Purchase Plan
• Generous paid time off and dedicated volunteer days
• Tuition reimbursement and ongoing professional development support
• Discretionary bonus structure tied to individual and team performance
• Flexible work arrangements upon eligibility
• A culture that prioritizes internal promotion and community involvement